REFUND POLICY Refunds will be handled on a case-by-case basis, provided the request is made in a reasonable time before the event begins. Requests made after the event has occurred will NOT BE honored. In the event of a postponement, all tickets will be transferred to the make-up date if it is readily known in order to save the customer from multple processing fees. Refunds will be honored if requested.

 

PLEASE NOTE - PROCESSING FEES ARE NOT REFUNDABLE. IF THE WEATHER IS QUESTIONABLE ON THE DAY OF AN EVENT, FEEL FREE TO DELAY THE PURCHASE OF YOUR TICKET(S).

Urbandale Activities tickets can be found at this link: Urbandale Activities on Vanco Events

 

Rosters for events can be found here: Urbandale Rosters

 

Please be prepared to present your electronic (or printed) tickets at the gate. If your ticket does not include a QR code, please check to see that you have enabled popups on your device.